Terms of Use
Last updated: July 2026
These Terms of Use (“Terms”) govern your use of fit-local.com and the Fit Local mobile applications (together, the “Platform”), operated by Fit Local (“we,” “us”). By using the Platform you agree to these Terms.
1. What Fit Local is
Fit Local is a marketplace that connects clients with independent personal trainers for in-person training sessions. Trainers on the Platform are independent professionals, not employees, agents, or representatives of Fit Local. Fit Local does not provide personal training services, medical advice, or health care.
2. Eligibility
You must be at least 18 years old to use the Platform.
3. Accounts
You are responsible for the accuracy of the information on your account and profile and for keeping your login credentials secure.
4. Trainer requirements
Trainers on the Platform are required to hold a current recognized personal training certification and to maintain CPR/AED certification and professional liability insurance. Trainers are responsible for keeping these current. Fit Local is not obligated to independently verify certifications or insurance, and clients should confirm any credential that matters to them directly with the trainer.
5. Booking and payment
Clients can book a session directly through the app. Session prices are set by each trainer and shown on the trainer’s profile before booking. Payments are processed through the Platform by third-party payment processors.
6. Cancellations and refunds
- Cancellations made more than 24 hours before a session are handled automatically and free of charge.
- Any cancellation inside the 24-hour window must be submitted as a request rather than processed instantly.
- Refund requests are tied to the trainer pay period. Once that period closes (one week after the session), the session can no longer be requested back.
The plain-language version of this policy is on the first-session page; this section controls if the two ever differ.
7. Trainer subscriptions and fees
Trainer plans and platform fees are described on the trainer pricing page: a free profile at a 30% fee per booked session, a $100/month plan at a 5% fee, and a $900/year plan at a 4% fee. Trainer subscriptions are non-refundable.
8. Non-circumvention
Introductions made through the Platform are part of the service. For 12 months after connecting with a client or trainer through Fit Local, you agree not to move bookings off-platform to avoid platform fees.
9. Content and reviews
You are responsible for the content you post, including profile information, messages, and reviews. Reviews must reflect a genuine experience. By posting content you grant Fit Local a license to display it on the Platform. We may remove content that is false, unlawful, or violates these Terms.
10. Acceptable use
You agree not to misuse the Platform, including by scraping, impersonation, harassment, posting false information, or any unlawful activity.
11. Assumption of risk and health disclaimer
Physical exercise carries inherent risks. Consult a physician before beginning any exercise program. Fit Local does not make any health or outcome claims and is not responsible for the services provided by independent trainers.
12. Disclaimers and limitation of liability
The Platform is provided “as is.” To the maximum extent permitted by law, Fit Local disclaims all warranties and is not liable for indirect, incidental, or consequential damages arising from your use of the Platform or from sessions booked through it.
13. Dispute resolution
Any dispute arising from these Terms or the Platform will be resolved by binding arbitration administered by the American Arbitration Association, on an individual basis and not as part of a class action.
14. Changes to these Terms
We may update these Terms; material changes will be reflected in the date above. Continued use of the Platform after changes means you accept the updated Terms.
15. Privacy
Our privacy policy describes how we handle your information.
16. Contact
Questions about these Terms: executive@fit-local.com.