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Terms of Use

Last updated: August 2026

These Terms of Use (“Terms”) govern your use of fit-local.com and the Fit Local mobile applications (together, the “Platform”), operated by Fit Local (“we,” “us”). By using the Platform you agree to these Terms.

1. What Fit Local is

Fit Local is a marketplace that connects clients with independent personal trainers for in-person training sessions. Trainers on the Platform are independent professionals, not employees, agents, or representatives of Fit Local. Fit Local does not provide personal training services, medical advice, or health care.

2. Eligibility

You must be at least 18 years old to use the Platform.

3. Accounts

You are responsible for the accuracy of the information on your account and profile and for keeping your login credentials secure.

4. Trainer requirements

Trainers on the Platform are required to hold a current recognized personal training certification and to maintain CPR/AED certification and professional liability insurance. Trainers are responsible for keeping these current. Fit Local is not obligated to independently verify certifications or insurance, and clients should confirm any credential that matters to them directly with the trainer.

5. Booking and payment

Clients can book a session directly through the app. Session prices are set by each trainer and shown on the trainer’s profile before booking. Payments are processed through the Platform by third-party payment processors.

6. Cancellations and refunds

  • Cancellations made more than 24 hours before a session are handled automatically and free of charge.
  • Any cancellation inside the 24-hour window must be submitted as a request rather than processed instantly.
  • Refund requests are tied to the trainer pay period. Once that period closes (one week after the session), the session can no longer be requested back.

The plain-language version of this policy is on the first-session page; this section controls if the two ever differ.

7. Trainer subscriptions and fees

Trainer plans and platform fees are described on the trainer pricing page: a free profile at a 30% fee per booked session, a $100/month plan at a 5% fee, and a $900/year plan at a 4% fee. Trainer subscriptions are non-refundable.

Auto-renewal. Subscriptions purchased inside the iOS app are billed to your Apple account. The subscription title, length, and price are shown in the app before you purchase. Each subscription renews automatically for the same term at the displayed price unless you cancel at least 24 hours before the end of the current period. You can manage or cancel an app subscription at any time in your device’s App Store account settings. Where a subscription is purchased through Apple, Apple’s refund process applies to that purchase.

8. Non-circumvention

Introductions made through the Platform are part of the service. For 12 months after connecting with a client or trainer through Fit Local, you agree not to move bookings off-platform to avoid platform fees.

9. Content and reviews

You are responsible for the content you post, including profile information, messages, and reviews. Reviews must reflect a genuine experience. By posting content you grant Fit Local a license to display it on the Platform. We may remove content that is false, unlawful, or violates these Terms.

10. Acceptable use

You agree not to misuse the Platform, including by scraping, impersonation, harassment, posting false information, or any unlawful activity.

11. Assumption of risk and health disclaimer

Physical exercise carries inherent risks. Consult a physician before beginning any exercise program. Fit Local does not make any health or outcome claims and is not responsible for the services provided by independent trainers.

12. Disclaimers and limitation of liability

The Platform is provided “as is.” To the maximum extent permitted by law, Fit Local disclaims all warranties and is not liable for indirect, incidental, or consequential damages arising from your use of the Platform or from sessions booked through it.

13. Dispute resolution

Any dispute arising from these Terms or the Platform will be resolved by binding arbitration administered by the American Arbitration Association, on an individual basis and not as part of a class action.

14. Changes to these Terms

We may update these Terms; material changes will be reflected in the date above. Continued use of the Platform after changes means you accept the updated Terms.

15. Privacy

Our privacy policy describes how we handle your information.

16. Mobile app license and Apple App Store terms (EULA)

This section applies when you use the Fit Local mobile applications (the “Apps”) on an Apple device. These Terms, including this section, are the end-user license agreement (EULA) for the Apps. They are an agreement between you and Fit Local only, not with Apple Inc. (“Apple”), and Fit Local, not Apple, is solely responsible for the Apps and their content.

  • License. Fit Local grants you a personal, non-transferable license to use the Apps on Apple-branded devices that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the Apps may be accessed and used by other accounts associated with yours via Family Sharing or volume purchasing.
  • Maintenance and support. Fit Local, not Apple, is responsible for any maintenance and support of the Apps. Apple has no obligation to provide maintenance or support services for the Apps.
  • Warranty. If the Apps fail to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price of the Apps to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Apps, and any other warranty claims, losses, liabilities, or costs are the responsibility of Fit Local.
  • Product claims. Fit Local, not Apple, is responsible for addressing any claims relating to the Apps or your use of them, including product liability claims, claims that the Apps fail to conform to a legal or regulatory requirement, and claims under consumer protection or similar laws.
  • Intellectual property. If a third party claims that the Apps infringe its intellectual property rights, Fit Local, not Apple, is responsible for the investigation, defense, settlement, and discharge of that claim.
  • Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Third-party terms. You must comply with any applicable third-party terms of agreement when using the Apps, such as your wireless data service agreement.
  • Third-party beneficiary. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms as they relate to the Apps, and upon your acceptance, Apple has the right to enforce these Terms against you as a third-party beneficiary.

17. Contact and developer information

The Platform and the Apps are operated by Fit Local (developer of record: Conley Reed Miller), Austin, Texas.

Questions or complaints about these Terms or the Apps: executive@fit-local.com.